October 28, 2016 – dtac executives and employees joined forces to support and facilitate the mourning public with the expansion of signal bandwidth around the Sanam Luang area and the Grand Palace from October 29 onwards.
Mr. Lars Norling, Chief Executive Officer, Total Access Communication PLC or dtac said, “The executive team and employees of dtac are fully determined to facilitate and provide the best mobile services to people travelling to Sanam Luang and the Grand Palace to pay respect to His Majesty King Bhumibol. We have expanded signal bandwidth and provided free WiFi to accommodate the mourning public from October 29, 2016 onwards. We will work as a team to do our best for everyone.
According to the Internal Security Operations Command, an estimated crowd of over 177,000 filled Sanam Luang to attend the mass singing of the royal anthem Sansoen Phra Barami in honor of His Majesty King Bhumibol on October 22. Meanwhile, another authority put the estimate as high as 300,000 people. dtac as a mobile operator has facilitated the mourning public by expanding signal bandwidth to ensure that mobile service was fully operational during the unprecedented high-density traffic.
Mr. Prathet Tankuranun, Chief Technology Officer, Total Access Communication PLC or dtac said, “The report shows that data traffic has jumped 300% over normal period, with peak time between 12:00 hrs. – 14:00 hrs. on October 22, 2016. To ensure service quality and continuity, dtac has prepared our network for the heavy mobile traffic by placing 4 mobile units and 40 small cell antennas to expand bandwidth coverage around the public area of Sanam Luang and the Grand Palace, with 24-hour network support team on site.”
In addition to extending mobile signal coverage, dtac makes free WiFi available for dtac and other networks customers, with 44 high-speed hotspots in the public area of Sanam Luang and 26 hotspots around the Grand Palace, from now until December 31, 2017.
dtac has set up “dtac Service Station” in Sanam Luang to accommodate and offer free water, snacks, charging ports, free emergency calls, and mobile VIP toilets to those visiting to pay respect to His Late Majesty.
dtac also provides free pick-up and drop-off SKOOTAR motorcycle service for people from Sanam Luang to nearby areas.
For the remembrance of His Majesty King Bhumibol Adulyadej and sharing memories, dtac has already provided free data to 1 million customers who have registered for a free 1 GB data by dialing *399*89# (free of charge).
