ADS

ADS

Breaking News

Travel at ease with the AirAsia Asean Pass! Highly anticipated AirAsia Asean Pass is now available for sale on airasia.com

BANGKOK, 23 February 2015 – AirAsia introduced the “AirAsia Asean Pass” and the “AirAsia Asean Pass+” in an effort to boost travel by making traveling within the region a seamless experience. The passes are available from today at www.airasia.com, with the AirAsia Asean Pass retailing at RM499 for 10 credits and AirAsia Asean Pass+ for RM888 with 20 credits.


The co-founders of AirAsia; Tan Sri Tony Fernandes and Datuk Kamarudin Meranun announced the  development of this product at the ASEAN Business Advisory Council Malaysia Conference held in Kuala Lumpur in November last year.

AirAsia Group CEO Tony Fernandes said, “As a truly Asean airline, we are extremely proud to introduce the AirAsia Asean Pass, which is a product specifically designed to further liberalize and encourage travel among the Asean community. The pass allows us to bridge communities and attract more foreign tourists to the region- it’s the perfect instrument to promote Asean integration.”

“We are constantly enhancing the way guests fly with us and the AirAsia Asean Pass is another innovation that we have put in place to make flying more efficient and enjoyable. We are working on additional enhancements that will further benefit guests traveling from non Asean destinations.”

Holders of the AirAsia Asean Pass and the AirAsia Asean Pass+ can enjoy flights at a fixed-rate to over 148 routes across all 10 Asean countries. Acting like a single currency, it diminishes the hassle of different foreign exchange rates as flights are valued according to credits, allowing guests to be creative in planning their ideal trip through Asean.

Flights with duration of below two hours are valued at 1 credit, while flights of two hours and above are valued at 3 credits. No processing fee applies for flight redemptions using the AirAsia Asean Pass and Asean Pass+. Airport charges/tax and other fees will be payable separately. The pass can also be purchased as a gift for another traveller.
From left to right : Kamarudin Meranun, Co-Founder and Chairman of AirAsia X Group - Dr. Suwat Sittilor, Permanent Secretary, Ministry of Tourism and Sports, Thailand - Try Chhiv, Deputy Director General of Tourism, Cambodia - Tony Fernandes, CEO of AirAsia Group - Tassapon Bijleveld, CEO of Thai AirAsia - Mean Vandet, Deputy Director of ASEAN and International Cooperation Department

The AirAsia Asean Pass and Asean Pass+ credits are redeemable for travel with AirAsia Malaysia (AK), Thai AirAsia (FD), AirAsia Indonesia (QZ) and Philippines AirAsia (Z2) to Asean destinations only.

For a detailed list of flights redeemable with the AirAsia Asean Pass and Asean Pass+ and other applicable terms and conditions, guests may refer to the airline’s website at www.airasia.com.   

Keep updated with AirAsia’s latest promotions and activities via Twitter (twitter.com/AirAsia) and Facebook (facebook.com/AirAsia).
About the AirAsia Group

AirAsia, the leading and largest low-cost carrier in Asia, services the most extensive network with over 90 destinations. Within 13 years of operations, AirAsia has carried over 250 million guests and grown its fleet from just two aircraft to over 180. The airline is proud to be a truly Asean (Association of Southeast Asian Nations) airline with established operations based in Malaysia, Indonesia, Thailand, Philippines and India, servicing a network stretching across all Asean countries and beyond. AirAsia was named the World’s Best Low Cost Airline in the annual World Airline Survey by Skytrax for six consecutive years from 2009 – 2014. AirAsia is the first airline globally to collaborate with INTERPOL to implement the I-Checkit system to screen the passports of all its prospective passengers against information contained in the world police body’s Stolen and Lost Travel Documents (SLTD) database.

FAQ

  1. What is AirAsia Asean Pass?
    AirAsia Asean Pass is a travel pass which allows guests to lock down low base fares with credit, and redeem flight with the credit to travel across 10 ASEAN countries - Malaysia, Brunei, Singapore, Indonesia, Myanmar, Thailand, Vietnam, Laos, Cambodia, and Philippines.

  1. Can I purchase more than one AirAsia Asean Pass?
    Yes, you can purchase more than one AirAsia Asean Pass. One guest can purchase up to five AirAsia Asean Passes at one time.

  1. Can I buy the AirAsia Asean Pass for someone else?
    Yes, you can but the AirAsia Asean Pass will be listed under your AirAsia BIG Shot membership ID.

  1. Is there any processing fee for redemptions through AirAsia Asean Pass?
    No, there is no processing fee for any flight redemptions using AirAsia Asean Pass.

  1. Am I allowed to change my flight with AirAsia Asean Pass?
    Yes, guests may change their flight up to 48 hours prior to scheduled departure time. However, flight change fee will apply and fare difference may apply.

  1. What if I cancel my flight? Can I still keep the credit amount in my pass?
    Once flight is redeemed and credit is deducted, the redeemed flight cannot be cancelled. You can only change your flight to a later preferred date up to 48 hours prior to scheduled departure time. Flight change fee will apply and fare difference may apply. 

  1. What if I have insufficient credits to redeem a flight? Can I combine it with other passes that I have?
    The credits in one AirAsia Asean Pass cannot be combined into other pass(es). Guests will need to fully utilise credits in one pass by redeeming it with suitable flight routes. 

  1. Is there any refund for expired passes?
    No, there is no refund for any expired passes. 

  1. Can I carry forward any unused credit in one pass to a new pass?
    The credits in one pass cannot be combined into a new pass. Guests will need to fully use credits in one pass by redeeming it with suitable flight routes.

  1. Can I get a seat on any flight that I want to redeem?
    Flight redemption is limited and subject to seat's availability, it may not be available on every flight or day, ie weekend, public holiday and school holiday.

  1. What is the validity of the AirAsia Asean Pass & AirAsia Asean Pass +?
    Your pass is valid for 1 year from date of purchase.

  1. What is the travel validity of my the AirAsia Asean Pass after redeeming my first flight?
    If you have purchased the AirAsia Asean Pass, you must complete your travels within 30 days from your first flight. If you have purchased the AirAsia Asean Pass + you must complete your travels within 60 days from your first flight.

  1. Can I redeem a flight departing tomorrow?
    No, each flight will need to be redeemed at least 14 days before departure.

  1. Can I still earn BIG Points if I redeem flights using the AirAsia Asean Pass & AirAsia Asean Pass +?
    Yes, you will earn BIG Points upon flight departure.